Cragin / Amdex Shipping Policy

All orders placed Monday-Thursday before 1 PM (CST) will begin processing and ship within 24 hours*, pending availability and credit card authorization. All orders placed Friday, Saturday or Sunday will begin processing, but not ship until the following Monday.
* Holidays excluded.

Amdex Supply will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for credit authorization.
Amdex Supply uses UPS for all deliveries of items less than 150 lbs.  Therefore, we are unable to deliver to PO Boxes. During checkout, you will have the option of choosing an expedited form of shipping quoted from original UPS shipping rates.

DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS.

Once your order has shipped, you will receive an email confirmation that will include the UPS tracking number for your package. If you decide to refuse any shipments from Amdex Supply, you are responsible for both the original shipping cost incurred and the cost of returning the package to us. This amount will be subtracted from your merchandise refund.


Free Shipping Promotions


At times Amdex Supply may offer free shipping promotions on select items that indicate free shipping on the webpage. Free shipping will be limited to items which meet certain size and packaging constraints.

As stated, the free shipping promo offer applies only to select items ordered online, NOT to your entire order. Therefore, if your order includes other items that are not marked as having "free shipping", you will be charged shipping for those other items. In this case, the weight of the item that qualifies for free shipping is subtracted from the package total when the store calculates your shipping cost.
Items that cannot be shipped via UPS Ground will not qualify for these promotions.
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